Clariva

Support & Help — we're here for you.

Contact us

Have a question, found a bug, or need help? Email us — we read every message and typically reply within a few days.

📧 Email clarivasupport@clarivaapps.com

Clariva is a free college-planning app for high-school students. There are no paid tiers, ads, or subscriptions.

Frequently asked questions

What is Clariva?

A free app that helps high-school students find right-fit colleges (Dream / Reach / Match / Safety), get a personalized AI strategy and gap plan, predict test scores and track applications. You can use it without an account; AI features need one.

How do I delete my account and all my data?

In the app, tap your profile icon in the top-right corner and choose "Delete account" — or go to the About page and tap "Delete my account + all data." This permanently deletes your account, profile, plan, and shared links. It cannot be undone.

Is my data private?

Yes. Uploaded transcripts are processed in memory and never stored. Family income, if you enter it, stays on your device for that session only and is never sent to a server. You can delete your account and all data at any time. See our Privacy Policy.

How accurate are the recommendations?

Clariva's AI uses large language models, which can occasionally be inaccurate. Always verify admit rates, deadlines, and scholarship details on each university's official site. Clariva is a planning tool, not a guarantee of admission.

Do I need an account?

No. You can build your college plan, explore colleges, and use My List, Tracker, Timeline, Decide and Learn without signing in. Nothing you enter leaves your device, and nothing is kept when you close the tab. AI strategy advice, college tips, gap plans, AI deep-fit analysis, the AI score predictor, transcript upload, sharing and email reports, top-program and in-state rankings, in-app feedback and results sharing, and the full school search need a free account.

I can't sign in / I'm stuck on "pending approval."

Email clarivasupport@clarivaapps.com with the email address you used to sign in and we'll help you get access.

More

⚠️ Clariva does not guarantee admission or a seat at any college, and does not recommend or endorse applying to any specific school. Some content comes from AI and may be incomplete or completely wrong — AI can hallucinate and produce incorrect data. Verify everything with each university's official admissions office before deciding.
© 2026 Clariva · Support: clarivasupport@clarivaapps.com · Last updated October 17, 2026