Terms of Service

The agreement between you and Clariva

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These Terms of Service ("Terms") govern your use of the Clariva mobile app and website (together, "Clariva" or the "Service"), operated by Clariva LLC ("Clariva," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Clariva.

⚠️ Clariva is a free, AI-assisted planning aid — not professional advice and not a guarantee of any outcome. It does not guarantee admission or a seat at any college, and does not recommend or endorse applying to any specific school. Its content — AI-generated advice and engine-computed estimates alike — may be incomplete or wrong. Always verify with each university's official admissions office.

Contents

  1. Who can use Clariva
  2. What Clariva is (and isn't)
  3. AI-generated content
  4. Your account
  5. Acceptable use
  6. Academic integrity
  7. Your content & our license to process it
  8. Our intellectual property
  9. Third-party services
  10. Free service & changes
  11. Disclaimers & "as is"
  12. Limitation of liability
  13. Indemnification
  14. Governing law & disputes
  15. Termination
  16. Changes to these Terms
  17. Contact

1. Who can use Clariva

Clariva is intended for high school students (typically ages 14–18) planning for college. You must be at least 13 years old to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13 (see the Privacy Policy, Section 8).

2. What Clariva is (and isn't)

Clariva is a free, AI-assisted college-planning aid. It helps you explore colleges, estimate your standing, and organize your applications. It is not professional college, admissions, financial, or legal advice, and it is not a substitute for a qualified school counselor or advisor. We do not guarantee admission, scholarships, financial aid, test scores, or any other outcome, and we do not recommend or endorse applying to any particular school. Decisions you make based on Clariva are your own.

3. AI-generated content and computed estimates

Much of Clariva's content — strategy advice, college tips, score predictions, essay angles, and interview feedback — is generated by third-party AI models. Other content — college lists, tiers, admit-chance estimates, and program ranks — is computed by our own recommendation engine from public data and your profile. AI can be inaccurate, out of date, or simply wrong ("hallucinate"), and computed estimates are approximations that can also be wrong. You are responsible for independently verifying any information before relying on it, especially admit rates, deadlines, costs, and scholarship details, which you should confirm with each university's official admissions office.

4. Your account

You sign in with Google. You are responsible for activity under your account and for keeping access to your Google account secure. Provide accurate information. You may delete your account and data at any time from within the app (see the Privacy Policy, Section 7). We may suspend or terminate accounts that violate these Terms or that we reasonably believe are abusing the Service.

5. Acceptable use

You agree not to:

6. Academic integrity

Clariva's essay and interview features are brainstorming and practice aids only. Submitting AI-generated text as your own application essay (or other graded work) violates the academic-integrity policies of most universities and can result in rescinded admission or other consequences. Use Clariva to find your own voice and ideas, then write your own work. You are solely responsible for what you submit to colleges.

7. Your content & our license to process it

You keep ownership of the information you enter (your profile, inputs, and any text you provide). By using the Service, you grant Clariva a limited, non-exclusive license to store and process that information solely to operate and provide the Service to you — including sending the relevant, de-identified parts to our AI providers to generate your plan. Our handling of your data is described in the Privacy Policy, which is incorporated into these Terms.

8. Our intellectual property

The Clariva name, logo, app, website, design, and underlying software are owned by Clariva LLC and protected by intellectual-property laws. We grant you a personal, limited, non-transferable, revocable license to use the Service for your own college planning. All rights not expressly granted are reserved.

9. Third-party services

Clariva relies on third-party services (including Google/Firebase, Anthropic, Google Gemini, Apple, Expo, and Stripe). Your use of those services through Clariva is also subject to their terms and privacy policies, and we are not responsible for their acts, omissions, or availability. If you obtained the app through the Apple App Store, Apple's standard end-user license terms also apply, and Apple is not a party to these Terms and has no obligation to provide support for the app.

10. Free service & changes

Clariva is provided free of charge. We have no obligation to maintain any feature, and we may add, change, suspend, limit, or discontinue any part of the Service — or the Service entirely — at any time, with or without notice. We do not promise any particular uptime, availability, or support response time.

11. Disclaimers & "as is"

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including (without limitation) any warranties of accuracy, reliability, merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted or error-free operation. We do not warrant that any information in Clariva is accurate, complete, or current, or that any outcome will result from using it. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

12. Limitation of liability

To the maximum extent permitted by law, Clariva LLC and its owners, members, and contributors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of admission, scholarships, opportunities, data, or goodwill, arising out of or relating to your use of (or inability to use) the Service or any reliance on its content — even if advised of the possibility of such damages. Because Clariva is provided free of charge, our total aggregate liability for any claim relating to the Service is limited to one hundred U.S. dollars (US $100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Clariva LLC and its owners, members, and contributors from any claims, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

14. Governing law & disputes

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules. Before filing any formal claim, you agree to first contact us at clarivasupport@clarivaapps.com and try in good faith to resolve the matter informally. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Washington State, and you consent to their jurisdiction.

15. Termination

You may stop using Clariva and delete your account at any time. We may suspend or terminate your access at any time if you violate these Terms or to protect the Service or other users. Sections that by their nature should survive termination (including content ownership, IP, disclaimers, limitation of liability, indemnification, and governing law) will survive.

16. Changes to these Terms

We may update these Terms as Clariva evolves. The "Last updated" date below reflects the most recent change. For material changes, we will provide notice in the app or on the website. Your continued use of the Service after changes take effect means you accept the updated Terms.

17. Contact

Questions about these Terms: email Clariva LLC at clarivasupport@clarivaapps.com.