Privacy Policy

How Clariva collects, uses, and protects your information

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The short version

What we collect

  • If you sign in: your Google account name + email
  • Your academic profile and plan are stored on your device, not on our servers, unless the operator has enabled storage for your account (see 2.2). When you use an AI feature or share a plan, the relevant parts are sent to generate that response or snapshot; they are not kept afterwards (see 2.2, 2.3a).
  • Without an account: nothing. Nothing you enter leaves your device, and nothing is kept when you close the tab.
  • Push notification token (iOS/Android only)

What we never collect

  • Your transcript file (parsed in memory then dropped)
  • Your family income (session-only on your device)
  • Your sign-in password (Google handles auth)
  • Payment info — Clariva is free and takes no payments

We don't sell your data, share it with advertisers, or use it to train AI models — and under the API terms of our AI providers, they don't use it to train their models either. You can delete your account — your profile, plans, and shared links — at any time from within the app. (Anonymized data that can't reasonably identify you, and logs held by third-party providers, may persist — see Sections 7 and 9.)

Contents

  1. Who we are
  2. What information we collect
  3. How we use that information
  4. Third parties we work with
  5. Where and how we store data
  6. How long we keep it
  7. Your rights and choices
  8. Age & students under 18
  9. Security
  10. Disclaimer & limitation of liability
  11. Changes to this policy
  12. Contact

1. Who we are

Clariva is operated by Clariva LLC and built by Tejasvi Konjeti, a high school student, with Vishwaroop Konjeti (development & testing).

Clariva is a free educational service. It is not a 501(c)(3) nonprofit. Contact: clarivasupport@clarivaapps.com.

2. What information we collect

2.1 Account information (collected when you sign in)

When you sign in with Google, we receive your Google display name, email address, and a unique user ID from Google. We use this to identify you across sessions and devices. We do not receive your Google password — Google handles authentication.

2.2 Profile information — kept on your device, not on our servers

You can use Clariva without an account. If you do, nothing about you reaches our servers at all, and nothing is kept in your browser either: your profile lives in the tab while it is open and is gone when you close it. We count how many people use Clariva without an account each day. The count is a number only — nothing about you, your browser or your device is sent or stored.

Your academic profile is not stored on our servers. Your grades, test scores, courses, activities and preferences stay on the device you enter them on. There is no setting you can switch on to change that: no student action puts this information on our servers.

In the phone app your profile is saved on the phone itself, so it is still there the next time you open Clariva. On the web nothing is saved at all unless you tick "Remember my info on this computer" — because a phone is personal, and a computer might be shared with a classmate or a whole school. If you leave that unticked, you enter your information again on your next visit.

The trade-off is real and worth knowing: if you delete the app, clear your browser data, or switch devices, your profile is gone and we cannot recover it, because we never had a copy. You can export your profile to a file you keep yourself, and import it again later.

The one exception: the Clariva operator can enable server-side storage for an individual account — a small number of accounts, granted one at a time, so a person who needs Clariva across two devices can have it. It cannot be turned on by the person using the account, and when it is turned off the stored copy is deleted. Where it is on, the profile is held in Google Firestore, encrypted at rest by Google and readable by Clariva.

If you used Clariva before August 2026, the copy we previously held is being retired: it is moved to your device the next time you sign in, and any remainder is deleted on 26 November 2026.

The profile consists of:

What we do keep on our servers for every account, because an account cannot work without it (without an account we keep nothing): your email and account ID, your approval status, and the record that you (and a parent or guardian, if you are under 18) accepted the user agreement.

When you use an AI feature, your profile is sent to our servers to generate that response and is not stored there afterwards. Sending is not the same as storing.

2.3 Generated content

Plans Clariva generates for you (AI strategy advice, college lists, score predictions) are stored alongside your profile — which means on your device by default, and on our servers only if you have been enabled for server-side storage by the operator (see 2.2). Essay-angle and interview-feedback features were retired in August 2026 and no longer exist.

2.3a What a shared plan link contains

If you choose to share your plan, we publish a snapshot at that moment containing only what the shared page displays: your college list with its tiers and estimates, and six profile fields (weighted GPA, SAT total, ACT composite, score mode, intended major, state). Your activities, achievements, AP course list, certifications, links and family income are not included. Apart from operator-enabled storage (2.2), sharing is the only action that writes your academic details to our servers, and you can delete a shared link at any time.

2.4 Push notification token (iOS / Android apps only)

If you enable push notifications, we store the Expo push token associated with your device so we can send deadline reminders. We never use this for marketing or behavioral tracking.

2.5 Locally-stored data on your device (never sent to our servers)

2.6 Information we do NOT collect

2.7 Optional anonymous outcomes you choose to share (website and app)

If you opt in to "Share your results" on the website, we collect anonymized admissions outcomes — coarsened (banded) GPA and test scores, your selected activities/awards, and the colleges you applied to with the result — to improve our recommendation engine. These submissions carry no name, email, account ID, or IP address, are stored separately, and are designed so they cannot reasonably be tied back to you. It is entirely optional.

3. How we use that information

We do not use your data for advertising, behavioral tracking, model training, or sale to any third party. We do not profile you for marketing.

4. Third parties we work with

5. Where and how we store data

Your account record (email, approval status, agreement record), any shared-plan snapshot you publish, your push token if you enable notifications, and — only where the operator has enabled it — your profile and generated plan are stored in Google Cloud Firestore, hosted on Google Cloud infrastructure in the United States. Firestore encrypts data at rest and in transit using Google-managed keys. Access is restricted by Firebase security rules so that your data is readable and writable by you (your authenticated UID), plus our own secure server-side Cloud Functions acting on your behalf (for example, to generate, save, or email your plan).

Public shared plans (when you tap "Share my plan" and get a link) are stored in a separate Firestore collection that is publicly readable but only writable by our Cloud Functions. We strip your income field from these documents before writing.

6. How long we keep it

7. Your rights and choices

You can:

8. Age & students under 18

Clariva is intended for high school students (typically ages 14–18) and is not for children under 13. When you first use the app — with or without an account — you confirm your age; anyone who indicates they are under 13 is turned away, and we do not knowingly collect personal information from children under 13, consistent with the US Children's Online Privacy Protection Act (COPPA). If you are under 13 and signed in anyway, please have a parent or guardian email us at clarivasupport@clarivaapps.com and we will delete the account.

Users aged 13–17. If you create an account and indicate you are 13–17, we ask for a parent or guardian's email address and your confirmation that they have reviewed and consented to your use of Clariva. We store that email solely as a record of consent and to contact the parent/guardian about the account if needed — it is never used for marketing and never sold. It is removed when the account is deleted. Without an account we ask you to confirm that a parent or guardian has reviewed the terms with you, and we record nothing.

9. Security

We rely on Google Firebase's infrastructure for encryption, access control, and intrusion detection. Application-level safeguards include input sanitization, content screening against prompt-injection attacks, server-side rate limiting on every callable Cloud Function, and an admin-only budget cap that hard-blocks AI features at a daily spend ceiling.

These are reasonable, industry-standard safeguards, but no method of transmission or storage is ever completely secure, and we cannot guarantee absolute security. You use Clariva at your own risk. If you believe your account has been compromised, sign out and email clarivasupport@clarivaapps.com. If you discover a vulnerability, please disclose responsibly to the same address.

10. Disclaimer, no guarantee & limitation of liability

Clariva is a free, AI-assisted planning aid — it is not professional college, admissions, financial, or legal advice, and not a substitute for a qualified counselor. Its content — college lists, tiers, and chance estimates computed by our recommendation engine from public data and your profile, plus AI-written advice, costs, deadlines, and scholarship notes — may be incomplete, out of date, or simply wrong: AI can hallucinate, and computed estimates are approximations. We make no guarantee of admission, financial aid, or any other outcome, and we do not recommend or endorse applying to any specific school. Always verify everything with each university's official admissions office before relying on it.

Clariva is provided "as is" and "as available," without warranties of any kind, whether express or implied (including accuracy, reliability, fitness for a particular purpose, or uninterrupted availability). To the maximum extent permitted by applicable law, the people who build and operate Clariva are not liable for any loss, damage, or decision arising from your use of — or reliance on — the service or its content. You use Clariva at your own discretion and risk.

11. Changes to this policy

We may update this policy as Clariva evolves (new features, new third-party services, changes to data handling). The "Last updated" date at the bottom of the page reflects the most recent change. Material changes (new data categories, new third parties, expanded retention) will be announced in the app the first time you open it after the change takes effect.

12. Contact

Questions, requests, or concerns: email Tejasvi Konjeti at clarivasupport@clarivaapps.com. We aim to respond within 14 days.